Davies

The Total Claims Solution Provider

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Special investigations

We consistently maintain the highest standards of fraud detection. Screening every claim for fraud indicators, we promptly validate genuine claims and can provide a UK-wide field and telephone investigation service where claims warrant further review.

Trained in investigative and interview techniques as part of structured evidence gathering, our specialists provide a bespoke service on each claim. They are fully conversant with relevant regulatory prescriptions - the principles of treating customers fairly – and with operational and legal protocols for working both on claims converted internally and on client direct instructions.

58% of claims we investigated during 2008 resulted in no payment under the policy. Growth in recent years has taken us into the top tier of adjuster-led fraud investigation.

For further information contact Peter Taylor

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