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Supply chain

To support insurers and their customers we provide replacement, validation or repair services, through a wide range of trusted suppliers.

These include: brown and white goods, PCs, laptops and accessories, portable media, photographic equipment, mobile phones, games and games consoles, entertainment media, carpets and flooring, watches and jewellery, hand and power tools, garden machinery, and outdoor leisure equipment.

Choosing only established firms who match our quality and commitment standards, we monitor them closely against stringent key performance indicators. We encourage open communication between clients and suppliers to ensure an effective and responsive service.

Our service delivers an optimum balance between cost, service and choice – underpinned by comprehensive management information, audit control, complaint logging and analysis and continuous performance reviews.

For further information contact: Tony Clegg