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Operating across the UK and Northern Ireland, Davies Property provides a full range of bespoke claims management, loss adjusting, investigation and fulfilment services to the UK insurance market. We specialise in flexible claims solutions from first notification of loss (FNOL), through to property repair, deploying an integrated approach to minimise the impact on our clients. We also provide specialist support for niche services such as private client loss adjusting.

The business operates primarily from our Command Centre hub in Stoke-on-Trent, supported by specialist operational centres in Birmingham, Solent and Ashford and eight other office locations.

Our claims handling services support clients with:

  • Integrated end-to-end claims models from desktop through to field investigation, supported by an expert team of field adjusters with the right skills to facilitate swift repair and emergency response
  • Fully branded service, with embedded client-handling philosophies and strong cultural links
  • Unrivalled systems capability designed to seamlessly manage complex schemes involving multiple carriers and suppliers
  • Management of insurer claims funds
  • Real-time online claims access to view claims via Cq, our proprietary claims platform
  • A proven track record of data integration with client claim and policy IT platforms
  • Bespoke business intelligence and analytical claims data
  • A market-leading Net Promoter Score