Making a Complaint

We are committed to providing the very best customer service and strive to achieve this in everything we do. However, on occasion, we get it wrong and you have cause to complain. If this happens, we need to know as soon as possible so we can put things right and learn from our mistake.

To make a complaint, please complete and submit the form below or if you would prefer to speak to one of advisors, please call:

Telephone: 0844 856 2015 (Monday - Friday 08.00-17.30)

Our complaints procedure is fully compliant with both the FSA and ABI guidelines.

Complaint Form

Your Name (required)

Your Address

Address line 1

Address line 2

Town

Region

Country

Postcode

Your Insurance Policy Number (required)

Name of Insurance Company (required)

Your Claim Reference Number (required)

Please tell us which division of Davies is handling your claim. If unsure, please select 'other'

Please provide in as much detail as possible, the nature of your complaint. (required)

Correspondance Email Address (required)

Daytime Contact Number (required)

Evening Contact Number - (optional)

Mobile Contact Number - (optional)

Print this page

The Total Claims Solutions Provider

Making a Complaint

Complaint Form